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  • POSITION: Travel Health Advisor
  • EMPLOYER: Canadian Red Cross
  • LOCATION: Ottawa
  • EMPLOYMENT TYPE: Employment


Friday, March 31, 2017


POSITION: Travel Health Advisor
DURATION: Temporary, Full Time (12 months)
DEPARTMENT: IO – People Services

Do you want to make a difference? Join the world’s largest humanitarian network. The Canadian Red Cross Society, a not for profit, humanitarian organization dedicated to helping the most vulnerable in Canada and throughout the world, is currently seeking a Travel Health Advisor.

Reporting to the Manager, Wellness, Health and Safety, the Travel Health Advisor is responsible for conducting pre and post mission briefings and debriefings of staff and overseas delegates on matters pertaining to health promotion and illness prevention before, during and following overseas assignments framed by IO Strategy 2020 (S2020) to deliver in the Last Mile.

The Travel Health Advisor contributes towards the People Services Mandate to: Oversee and further enhance health and wellbeing systems and follow up for staff and delegates. In collaboration with IO units, pro-actively develop and implement flexible travel health solutions to meet operational needs whilst managing risks and staff wellbeing.

The Travel Health Advisor works as a collaborative member of the Field Representations Standing Working Group and actively participates in bringing the subject matter expertise closer to the programs and fields of operation in a matrix model structure.

The Travel Health Advisor will contribute to the success of the matrix model, the agility of the organization, delivering against the One Red Cross vision and interoperability, implementing innovations/learning within programs, and ensure robust risk management and personnel wellbeing.


Medical Clearance Process

• Initiates the medical clearance process for overseas travel for staff and delegates.
• Recommends routine immunizations and vaccines required for travel to remote areas where special risks may exist.
• Reviews health files for completeness and identifies risks when proposing a solution that will meet the needs of the organization while continuing to meet medical standards and legal compliance
• Based on established criteria, determines whether medical clearance has been achieved, liaising with the individual and physician as needed and seeking out expert advice in complex cases. Ensures accurate records are maintained and kept in strict confidentiality.
• Ensures medical clearance status is kept up to date in Taleo and follows up with staff and delegates for updates.
• Liaises with Travel Health professionals from the IFRC and ICRC to identify existing and emerging health risks and trends and to arrange for delegate vaccines in the field when necessary.

Health Promotion and Illness Prevention of Staff and Delegates

• Works on various projects and facilitates health promotion sessions as required.
• Provides an overview of issues and precautions of which Canadian travelers should be aware before traveling abroad.
• Provides general health-related travel advice to staff and delegates before they travel abroad.
• Advises staff and delegates on the risks and prevention of food and water-borne infections, sexually transmitted infections, and stress management while abroad.
• Responsible for the Post-Exposure Prophylaxis (PEP) kit process managed in the field level and partners with relevant health care providers to oversee the process;
• Keeps records of inspection findings and produce reports that suggests improvements;
• Records incidents and accidents and produces statistics for the Manager and People Services Director while maintaining confidentiality;
• Keeps up to date with new legislation and maintains a working knowledge of all Health and Safety regulations;
• Liaises with physicians and other health professionals within Canada and overseas to provide or obtain information related to the health of specific delegates, especially when those delegates have received medical treatment, hospitalization or medical evacuation to other health facilities.
• Provides support and follow up of delegates and staff who are ill or injured while on mission.
• Conducts debriefing interviews with delegates and staff and makes recommendations for follow-up tests and examinations to screen for travel-related illnesses upon return to Canada.
• Produces newsletters and bulletins, as required;
• Participates in meetings, workshops and seminars for the purpose of conveying and/or gathering information required to perform functions.

Emergency Response

• Participates as a surge for national and international response for large catastrophic events, as deem required;
• Participates in the rotating “On Call” process.
• Ensures own understanding and familiarity with emergency response systems, structures and tools;
• Ensures there is coherence, standards and consistency in the service and initiatives within client groups

Supports an effective team in a matrix structure

• Develops and maintains membership in the functional department and client teams. Collaborates to fulfill the agreed objectives, needs and expectations. Fosters team work through a professional exchange of experiences and expertise that can be transferred to other areas of work. Ensures sharing and dissemination of services related materials to all concerned actors.
• Provides back-up to colleagues as required.
• Mentors colleagues on sourcing processes and systems for back up purposes.
• Follows all CRC’s policies and procedures required to maintain a healthy and safe working environment.
• Contributes to a healthy and safe working environment.
• Integrates volunteer resources within the scope of responsibilities, as required.
• Participates in disaster planning, preparation and response, as required.
• Performs other duties, as required.


Education and Experience
• Registered Nurse (RN) in good standing with the College of Nurses of Ontario.
• Diploma (DOHN) and/or certification in occupational health nursing (COHN-C) is an asset.
• Minimum of five years of experience as a Registered Nurse (RN) working with adult populations.
• Disability case management or clinical case management is an asset.
• Minimum one year of experience in travel health administration is an asset.
• Psychosocial work experience is an asset.
• Previous international work experience is an asset.
• Proven success in health assessment, planning and service delivery.
• Written and spoken English and French are required.

Skills and Abilities
• Proven success in health assessment, planning and service delivery.
• Team player with strong interpersonal and communication skills
• Ability to communicate sensitive information with extreme tact and strict adherence to confidentiality standards.
• Excellent presentation skills to deliver trainings
• Computer literacy including effective use of MS Word, Excel and Outlook.
• Ability to maintain a high level of concentration in a busy working environment.
• Must be able to plan own work and prioritize requests and demands.
• Tact, diplomacy and ability to maintain confidential health records.
• Periodic travel may be required.
• Must be eligible to work in Canada.


General Requirements
• The majority of the work is performed in a clean and comfortable environment
• Ability to work non-traditional hours on short notice
• Ability to work in stressful and often ambiguous conditions.
• Successfully complete a Canadian criminal record reference check and vulnerable sector check

Travel Requirements
• This position may require domestic or overseas travel to attend conferences, workshops and meetings as required.
• If required, and eligible, periodic travel to country operations will be required. While the majority of the work is performed in an environment which is mostly clean and comfortable, field missions can involve working in environments that are unstable and with unpredictable access to basic services in emergency contexts.
• Must be able to be Medical Cleared for travel in accordance with established CRC Medical criteria in positions where travel will be required


Interested parties may submit their application by applying on the Canadian Red Cross Online Career Website.

Please note this position is open until filled.

Please note that there is no relocation package for this position.

This position requires a successful Canadian criminal record, reference check. The Canadian Red Cross Society is an equal opportunity employer.